Privacy Policy Statement for Lifestylebookings.com
At Lifestylebookings we value your privacy and are committed to protecting your personal information. This Privacy Statement explains how we
collect, use, share, and safeguard your data when you use our website, mobile app, or other services (collectively, the “Platform”).
By using Lifestylebookings, you agree to the practices described in this statement.
1. Information We Collect:
We collect the following types of information:
- Information You Provide:
- Account details (e.g., name, email, phone number, date of birth, payment information).
- Profile information (e.g., photos, bio, preferences).
- Booking details (e.g., reservation dates, guest count, communications with Hosts or Guests).
- Identity verification (e.g., government ID, if required for compliance).
- Reviews, feedback, or survey responses.
- Information Collected Automatically:
- Device and usage data (e.g., IP address, browser type, pages visited, app interactions).
- Location data (e.g., approximate location based on IP or precise location with consent for check-in features).
- Cookies and tracking technologies (e.g., for analytics, personalized ads, with opt-out options).
- Information from Third Parties:
- Background checks or identity verification results (where permitted by law).
- Data from payment processors or financial institutions (e.g., transaction details).
- Information from partners (e.g., if you book through a third-party platform).
2. How We Use Your Information:
We use your information to:
- Facilitate bookings, payments, and communication between Guests and Hosts.
- Verify identities and ensure platform safety (e.g., fraud prevention, risk assessments).
- Provide customer support and resolve disputes.
- Improve our services through analytics and product development.
- Comply with legal obligations (e.g., tax reporting, responding to legal requests).
- Send marketing communications (with your consent, where required).
3. Sharing Your Information:
We may share your information with:
- Hosts / Vendors and Guests: To enable bookings (e.g., sharing Guest contact details with Hosts or Host listing details with Guests).
- Service Providers: For payment processing, identity verification, analytics, or customer support.
- Building Management or HOAs: To comply with local rules or facilitate hosting.
- Legal Authorities: When required by law (e.g., tax authorities, law enforcement) or to protect Grokstays, its users, or the public.
- Business Partners: For Enterprise Bookings or optional Activities / Services.
4. Your Choices and Rights
- Access and Update: You can review and update your account information via your profile.
- Opt-Out: You may opt out of marketing emails or non-essential cookies through settings.
- Data Rights: Depending on your jurisdiction you may request access, correction, deletion, or portability of your data. Contact us at admin@lifestylebookings.com
- Location Data: You can prevent your precise location being visible to the public by not specifying street name & number in your Geo Location entry on your Listing. Street name and number is however mandatory in your backend Listing entry for Grokstay admin use.
5. Data Security
We use industry-standard measures (e.g., encryption, secure servers) to protect your data. However, no system is completely secure, and you share information at your own risk.
6. International Data Transfers
Your data may be transferred to and processed in countries outside your residence, where data protection laws may differ. We ensure appropriate safeguards, such as Standard Contractual Clauses, for international transfers.
7. Retention
We retain your data only as long as necessary for the purposes outlined (e.g., to maintain your account, comply with tax laws, or resolve disputes). Inactive accounts may be deleted after 5 years, subject to legal requirements.
8. Children’s Privacy
Lifestylebookings is not intended for users under 18. We do not knowingly collect data from children under 13 (or 16 in some jurisdictions). Contact us if you believe we have such data.
9. Changes to This Statement
We may update this Privacy Statement from time time as operational requirements or applicable laws dictate.
Please ensure that you stay up to date with this Privacy Statement at all times.
Your continued use of the platform constitutes acceptance.
10. Contact Us
For any queries contact admin@lifestylebookings.com